Evaluating social impact

Professor Keating presented to the employment services branch of DEEWR on evaluating social outcomes.

Grant to investigate location-based education

Professor Keating won a prestigious ARC grant to build theory on the use of mobile technologies in the cultural sector.

Hot Topics Workshop

Professor Keating recently chaired a track on service design at the University of Manchester’s Hot Topics in Services event.

Karlstad, Sweden

Quality in Services (QUIS) Conference. Hosted by Centre for Service Research at Karlstad University from 10-13 June 2013.

For more information visit conference website.

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Latest Videos

Following are some links to other videos describing the Service Innovation Lab, or involving Professor Byron Keating. All videos were sourced from the ServInnovLab YouTube channel.

 

Explainer: Service Innovation Lab
 
Duration: 0h 1m 20s
Explainer: Service Design Formula
 
Duration: 0h 0m 0s
Keynote: China Tourism Research Symposium
 
Duration: 0h 14m 58s
Presentation: Measuring Social Outcomes in Employment Services
 
Duration: 1h 26m 16s